I purchased a template but haven't received it

The confirmation message said I’d receive an email in 10 minutes. Please help.

Hey, John! Thanks for joining us here.

Please make sure to look for an email from financial@slidebean.com in all of your inbox folders, including Promotions and even Spam.

If you haven’t received the confirmation email after 10 minutes, please send an email to help@slidebean.com, including a confirmation of your purchase, and the team will help you generate a new request.